You are here: Borrow a Roku streaming stick

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Rules for Patron Use

*Must have a valid Merrick Library card in good standing

*May not add any channels or make any purchases using the ROKU

*Must return the ROKU to the Circulation Desk on the day it is due (NO BOOK or MEDIA  DROP)

*The loan period is 7-days, $50 Replacement Fee if all materials are not returned or are lost/damaged. Includes ROKU stick, remote, USB power cable + wall adaptor.

Tech Requirements for Use

¨HDTV with HDMI input

¨High-speed Internet (DSL or cable)

¨Wireless router

¨**The faster the Internet connection the better the video quality. For best viewing results: minimum of 1.5 Mbps for standard definition and 3.0 Mbps for HD content is recommended

Get Started

1)Insert the ROKU HDMI directly into your TV.  You can power the stick using the wall plug if your TV does not provide sufficient power.

2)Use the ROKU remote to enter your password to connect to your Wireless Network under Network Settings.

3)Once connected, use the remote to choose the VUDU channel from the Home Screen.  Use the remote to choose the “MYVUDU” tab.  Browse the selection of movies and TV shows and choose any to watch.

 

FAQs

1.Can I access any other channels on the Roku stick? No. You can only access the library’s VUDU account

2.Can I use my own streaming device to access this service? No. You cannot access the library’s VUDU account without the library’s Roku stick.

3.Can I use the Roku stick on my computer? No. The Roku can only be used on an HDTV with an HDMI port.

4.Where can I see a list of movies/TV shows available? On our website, or once the Roku is connected, choose the VUDU channel and go to “MY VUDU

5.Nothing happens once I connect the Roku to my TV? Make sure the Roku is also plugged into a power source in addition to the TV, then make sure the TV is set to the appropriate input/source as the HDMI port the stick is plugged into.

6.The Roku remote is not working? The batteries might need to be replaced. 

If batteries are working, try pairing the remote:
*open battery compartment
*Press & hold the pairing button until the front LEDs blink
*Unplug the Roku stick from power source and plug back into power source
*During start-up, the remote should automatically pair


7.When I select a movie, the only option I see is to “Play Trailer” Select the movie by pressing OK on the remote and you will see the option to Watch, Watch Again or Resume.

8.When I select a movie, the only option is to “Resume” - how do I play it from the beginning? Go to “My VUDU”, the “Watchlist”, select the movie and choose “Start Over”.

9.When I select a movie or TV show why am I seeing options to Rent or Own? You are not viewing the Library’s movie collection. You cannot purchase, rent, or download any content to the library’s account. To access the Library’s movie collection, press the Back Arrow on the remote to return to the VUDU menu, and select “My VUDU”.

10.I am interrupted while watching a movie and see a message "Another device on your account has started playing this content." ? The library has several Roku devices registered under 1 account, which is allowed under the terms.  However, the movie studios and VUDU do not allow any 1 account to stream the same movie simultaneously across multiple devices. Unfortunately, VUDU does not allow the first person who started the movie to finish watching. Therefore, 2 patrons are unable to watch the same movie at the same exact time.  This should be a rare occurrence.  If this happens, please bring it to our attention when you return the device.